Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Lean command and control, 11 May 2007
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.

Practical, easy to read, entertaining, 14 Nov 2004
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

Excellent overview of how to introduce Lean successfully..., 03 Jun 2004
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Lean command and control, 11 May 2007
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.

Practical, easy to read, entertaining, 14 Nov 2004
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

Excellent overview of how to introduce Lean successfully..., 03 Jun 2004
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

A truly great book, 18 Jul 2002
I purchased this book while following a corporate course on Systems Dynamics. This is really one of the greatest textbooks I have ever had the chance to read. The wide possibilities of this modelisation technique are presented in a very progressive manner and with a lot of examples. The cases described in the book are worth the investment by themselves.

The first chapter should in itself be a must-read for any decent manager as it presents some fundamental concepts on the learning cycles and people's mental models (and why they block most change initiatives). These concepts are widely present in change management litterature but this is one of the most accurate and simple description of the process I have ever read.

Others sections of the book are also of tremendous value for anybody interested in process engineering, business change or strategy. The systems principles and some models described give an edge in understanding the key underlying causes to many business issues and how to deal with them in an adequate manner. (That is in most occasions not the most intuitive!)

In summary, this book is really a must and I hope it will become (as Kotler's Marketing Management in its own area) the 'Bible' of Systems Dynamics.

Very comprehensive book for students., 22 Jan 2002
I used this book for my class as business school. It is a great read for those serious about Systems Dynamics. very detailed discussion on methodologies...and the CD has some cool tools for building models. Overall, very nice buy.

Fantastic book to explain the hidden fabric of busines, 12 Apr 2000
I would like to congratulate John for an outstanding achievement. I think he has captured everything that is interesting, relevant as well as the necessary theory to apply System Dynamics in a wide range of areas. I think the CD attachment is a great idea and the challenges are very challenging! The book is equally useful to students, consultants and academics and captures the essence of all the previous SD literature that I have read so far. I will take great pleasure in reading the book in detail and recommending it to others.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Lean command and control, 11 May 2007
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.

Practical, easy to read, entertaining, 14 Nov 2004
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

Excellent overview of how to introduce Lean successfully..., 03 Jun 2004
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

A truly great book, 18 Jul 2002
I purchased this book while following a corporate course on Systems Dynamics. This is really one of the greatest textbooks I have ever had the chance to read. The wide possibilities of this modelisation technique are presented in a very progressive manner and with a lot of examples. The cases described in the book are worth the investment by themselves.

The first chapter should in itself be a must-read for any decent manager as it presents some fundamental concepts on the learning cycles and people's mental models (and why they block most change initiatives). These concepts are widely present in change management litterature but this is one of the most accurate and simple description of the process I have ever read.

Others sections of the book are also of tremendous value for anybody interested in process engineering, business change or strategy. The systems principles and some models described give an edge in understanding the key underlying causes to many business issues and how to deal with them in an adequate manner. (That is in most occasions not the most intuitive!)

In summary, this book is really a must and I hope it will become (as Kotler's Marketing Management in its own area) the 'Bible' of Systems Dynamics.

Very comprehensive book for students., 22 Jan 2002
I used this book for my class as business school. It is a great read for those serious about Systems Dynamics. very detailed discussion on methodologies...and the CD has some cool tools for building models. Overall, very nice buy.

Fantastic book to explain the hidden fabric of busines, 12 Apr 2000
I would like to congratulate John for an outstanding achievement. I think he has captured everything that is interesting, relevant as well as the necessary theory to apply System Dynamics in a wide range of areas. I think the CD attachment is a great idea and the challenges are very challenging! The book is equally useful to students, consultants and academics and captures the essence of all the previous SD literature that I have read so far. I will take great pleasure in reading the book in detail and recommending it to others.

Great for business/economics courses, 15 Nov 2003
I found this vital for my economics degree, especially in the first couple of years. It covers the very basics, right the way to elementary econometrics, with great examples.

Comprehensive discussions, 02 Feb 2001
Detailed and comprehensive discussions of most basic topics. Suitable for beginners and intermediate users.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Lean command and control, 11 May 2007
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.

Practical, easy to read, entertaining, 14 Nov 2004
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

Excellent overview of how to introduce Lean successfully..., 03 Jun 2004
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

A truly great book, 18 Jul 2002
I purchased this book while following a corporate course on Systems Dynamics. This is really one of the greatest textbooks I have ever had the chance to read. The wide possibilities of this modelisation technique are presented in a very progressive manner and with a lot of examples. The cases described in the book are worth the investment by themselves.

The first chapter should in itself be a must-read for any decent manager as it presents some fundamental concepts on the learning cycles and people's mental models (and why they block most change initiatives). These concepts are widely present in change management litterature but this is one of the most accurate and simple description of the process I have ever read.

Others sections of the book are also of tremendous value for anybody interested in process engineering, business change or strategy. The systems principles and some models described give an edge in understanding the key underlying causes to many business issues and how to deal with them in an adequate manner. (That is in most occasions not the most intuitive!)

In summary, this book is really a must and I hope it will become (as Kotler's Marketing Management in its own area) the 'Bible' of Systems Dynamics.

Very comprehensive book for students., 22 Jan 2002
I used this book for my class as business school. It is a great read for those serious about Systems Dynamics. very detailed discussion on methodologies...and the CD has some cool tools for building models. Overall, very nice buy.

Fantastic book to explain the hidden fabric of busines, 12 Apr 2000
I would like to congratulate John for an outstanding achievement. I think he has captured everything that is interesting, relevant as well as the necessary theory to apply System Dynamics in a wide range of areas. I think the CD attachment is a great idea and the challenges are very challenging! The book is equally useful to students, consultants and academics and captures the essence of all the previous SD literature that I have read so far. I will take great pleasure in reading the book in detail and recommending it to others.

Great for business/economics courses, 15 Nov 2003
I found this vital for my economics degree, especially in the first couple of years. It covers the very basics, right the way to elementary econometrics, with great examples.

Comprehensive discussions, 02 Feb 2001
Detailed and comprehensive discussions of most basic topics. Suitable for beginners and intermediate users.

A good introductory text with clarity, 26 Mar 2006
I first read the book a good number of years ago while still a student. I recommend this as an introductory textbook to investment theory for MSC/MBA students. It captures the essential principles and tools in the most elegant fashion, pointing out potential different approaches in applying these concepts yet at the same time keeping away from any distracting discussion of implementation specifics. A reader can find better books for technical details of mentioned financial instruments and mathematical techniques - but for a no-fuss first text that helps you to gain the intuition of investment theories, this is perhaps one of the best. It neatly opens the door for you to explore in more depth the various topics.

Highly recommended for finance starter, 27 Oct 1999
This book provides both fundamental and advanced topics in modern finance. Highly recommended to student in finance and people who want to start seeing the beauty of finance.

Best Management Research Methods book, 24 May 2006
I teach research methods to business and management students at both undergraduate and postgraduate level. This is unquestionably the best and most detailed text in the area at the moment (2006). Thoroughly recommended.

Very useful for stats courses, 06 Nov 2003
This book is great for all stats courses related to stats and economics. It assumes no knowledge of statistics and covers basiscs, as well as introducing some econometrics. Invaluable for the first year of all economics courses, and definitely the best book of its genre.

An excellent, student-friendly text for MBA candidates., 22 Dec 1998
Mason and Lind have a rare capability to explain complex concepts and procedures using concise, jargon-free terminology. They consistently illustrate their points with both excellent examples and visuals. This is most definitely the book for those who are petrified of statistics. The authors' common sense use of business situations to solidify student understanding of the various topics is noteworthy. They do not forget that this is a text in APPLIED statistics for the business student. Their explanation of theory is sufficient but not overwhelming. My only suggestions for improvement would be (1) incorporate the Internet and its data bases into exercises and (2) use EXCEL explicitly as much as possible. Businesses generally have EXCEL, they don't generally have MINITAB. My students have consistently commented on the clarity and readability of the text. I strongly recommendation its adoption for MBA programs.

Good approach but lacking in some details, 09 Jan 2002
I used this book as the required textbook for an Introductory course on Quantitative Methods for Management at the Master's level. It has the benefit of being brief, inexpensive, and covers both mathematics and statistics, which few books of this type do.

In the end this book may work better for people who have already had some exposure to this material and who simply need a "refresher". For those students who have very little quantitative background, it may be too brief. A more comprehensive book is probably be more appropriate in this case.

The students complained about numerous small mistakes, which, with luck, have been removed in the second edition.

www.completekaizen.co.uk, 25 Aug 2007
A good step-by-step introduction of the 5S method based on Hirano's classic text. Unfortunately a little too basic and the cartoons gave me the impression that the publishers don't think shop-floor workers are intelligent enough to read. Though its the same with many of their books I've read, the fine text written by japanese guru's is ruined by the demeaning cartoons.

There's better books out their on the subject but I'll give it three stars out of respect for Hirano.

5s for operators, 10 Jul 2003
This book is an absolute must for those serious about the philosophy and application of 5S methodoligy.

effective tool for shop-floor implementation, 04 Aug 1998
This book is layed out in a basic, easy to use format that makes it effective for shop use. I found it more appropriate than several other publications for use with my mixed management/hourly implementation team.

An excellent addition to the world of Operations, 23 May 2008
A really good book to get to grips with Operations Strategy. Building upon knowledge derived from Operations Management the distinction between the two subjects is well made as is the link to corporate strategy. The text is clear, concise and a good primer for anyone interested in Operations Strategy. This book can also be used to derive a deeper understanding of the subject area and is well referenced to alternative models and literature.

The most important addition to the operations strategy liter, 12 Nov 2001
This book is an outstanding contribution to the thinking and understanding and practice of Operations Strategy. It brings order, structure and clarity to areas which have been so often confused, but without oversimplifying a rich subject. It should become an important refence handbook for managers, consultants,researchers, teachers and students . It covers process in terms of the steps and stages to be followed with some powerful models and tools to help along the way.

The volume should emulate the success of its stablemate, Operations Management.

Excellent summary of analytical problem solving techniques, 10 May 2002
The book provides summaries of a considerable number of analytical techniques for problem structuring and option selection. They include techniques like Soft Systems Methodology, Strategic Choice and Robustness Analysis. Each method has a chapter describing the method and another offering a practical example. These have been written by the developers of the techniques.

For the most part the descriptions are clear and concise, though the chapters on Confrontation Analysis are a bit opaque.

There's also a good section on use of multi-methods, if the problem you've got is complex.

The book is probably of most use to Operational Research practitioners (at the soft end of the spectrum) and management consultants.

Lean command and control, 11 May 2007
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.

Practical, easy to read, entertaining, 14 Nov 2004
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

Excellent overview of how to introduce Lean successfully..., 03 Jun 2004
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

A truly great book, 18 Jul 2002
I purchased this book while following a corporate course on Systems Dynamics. This is really one of the greatest textbooks I have ever had the chance to read. The wide possibilities of this modelisation technique are presented in a very progressive manner and with a lot of examples. The cases described in the book are worth the investment by themselves.

The first chapter should in itself be a must-read for any decent manager as it presents some fundamental concepts on the learning cycles and people's mental models (and why they block most change initiatives). These concepts are widely present in change management litterature but this is one of the most accurate and simple description of the process I have ever read.

Others sections of the book are also of tremendous value for anybody interested in process engineering, business change or strategy. The systems principles and some models described give an edge in understanding the key underlying causes to many business issues and how to deal with them in an adequate manner. (That is in most occasions not the most intuitive!)

In summary, this book is really a must and I hope it will become (as Kotler's Marketing Management in its own area) the 'Bible' of Systems Dynamics.

Very comprehensive book for students., 22 Jan 2002
I used this book for my class as business school. It is a great read for those serious about Systems Dynamics. very detailed discussion on methodologies...and the CD has some cool tools for building models. Overall, very nice buy.

Fantastic book to explain the hidden fabric of busines, 12 Apr 2000
I would like to congratulate John for an outstanding achievement. I think he has captured everything that is interesting, relevant as well as the necessary theory to apply System Dynamics in a wide range of areas. I think the CD attachment is a great idea and the challenges are very challenging! The book is equally useful to students, consultants and academics and captures the essence of all the previous SD literature that I have read so far. I will take great pleasure in reading the book in detail and recommending it to others.

Great for business/economics courses, 15 Nov 2003
I found this vital for my economics degree, especially in the first couple of years. It covers the very basics, right the way to elementary econometrics, with great examples.

Comprehensive discussions, 02 Feb 2001
Detailed and comprehensive discussions of most basic topics. Suitable for beginners and intermediate users.

A good introductory text with clarity, 26 Mar 2006
I first read the book a good number of years ago while still a student. I recommend this as an introductory textbook to investment theory for MSC/MBA students. It captures the essential principles and tools in the most elegant fashion, pointing out potential different approaches in applying these concepts yet at the same time keeping away from any distracting discussion of implementation specifics. A reader can find better books for technical details of mentioned financial instruments and mathematical techniques - but for a no-fuss first text that helps you to gain the intuition of investment theories, this is perhaps one of the best. It neatly opens the door for you to explore in more depth the various topics.

Highly recommended for finance starter, 27 Oct 1999
This book provides both fundamental and advanced topics in modern finance. Highly recommended to student in finance and people who want to start seeing the beauty of finance.

Thoroughly Comprehensive, 23 Apr 2007
The book provides excellent coverage of all the major aspects of unconstrained and constrained optimisation. The mathematical level should be fine for most engineers, (although experience of vector calculus would be helpful).